Table of Contents
What information do we collect and store?
(a) Your Personal Information
Personal Information includes the following categories of information:
- Contact Data, including your name, email address, physical address, home and/or mobile phone numbers, other information that could be used to contact you or identify you personally, and your password used to create an account on animalwellnessacademy.org;
- Credit card information; and
- Other information you actively enter into the animalwellnessacademy.org website, or otherwise provide to us through offline contacts, such as email, letter, or phone call.
(b) Automatically-Collected Information we receive from your use of the animalwellnessacademy.org website
- Your MAC addresses or IP addresses, including the optional disclosure of your location for use in seeing nearby merchants.
- Type of computer and web browser used to access our website
- Type of operating system your computer uses
- Date and time you access our website
- Referring source (the website you used to access our website)
- Amount of time you spend on each page of our website and the features you use
- Order in which you view the features and pages on our website, and the order in which you take actions on them
- Other similar information about the interaction between your browser and our website.
(c) Information we do NOT collect:
When you use the animalwellnessacademy.org website, we do NOT (i) track your activity across multiple websites, and we do not allow targeted advertising based on your activity across multiple applications or websites; (ii) access or store your usernames or passwords (other than that which you use to set up your account through animalwellnessacademy.org), such as username and passwords for your Facebook, Twitter, or other social network or email accounts; (iii) share your information with social networks, advertising networks, or other third parties for their own marketing or other independent purposes.
Cookies and Web Beacons
We collect Automatically-Collected Information through commonly-used information gathering tools, such as cookies and web beacons.
(b) Web Beacons: We may also use “web beacons” to collect Automatically-Collected Information about your use of the animalwellnessacademy.org website, and the viewing and use of emails we send to you. Web beacons are graphic image files embedded in a web page or email that provide a presence on such web page, feature, or email and send back to its home server information from the user’s browser. The information collected by web beacons allows us to statistically monitor how many people are using the animalwellnessacademy.org website and opening our emails, and for what purpose. For example, we might place a web beacon in a marketing email to notify us when a user clicks on the link in the email. We do not collect Personal Information with web beacons.
How Your Information is Used
(a) Personal Information and Automatically-Collected Information
When you supply your Personal Information, we will use it for the express purpose stated when we ask for such Personal Information, to respond to any requests you may have about use of the animalwellnessacademy.org website, to contact you regarding your account or your use of the animalwellnessacademy.org website, and to provide required notices.
IP Addresses: We use IP/MAC addresses to track and aggregate Automatically-Collected Information.
Other Uses of Your Personal Information and Automatically-Collected Information: We may use your Personal Information and Automatically-Collected Information to customize and tailor your experience using the animalwellnessacademy.org website, displaying content we think you might be interested in and according to your preferences.
We may use Personal Information and Automatically-Collected Information to help diagnose problems with our website, to make our website more compatible with the technology used by our users, to analyze statistical use patterns, and to otherwise improve our website. For example, we may use Automatically-Collected Information to track what our users look at most so we can recognize and provide more of the desired features.
(b) Marketing Communications:
We may use your Contact Data to provide you with information about other products or services that may be of interest to you. We will never share your Contact Data with any third party for their own marketing or other independent uses. If we use your Contact Data to send marketing communications to you, we will provide you with an easy mechanism to opt-out of receiving future marketing communications (see Section 7(a) below for more information). If you request that we not contact you for marketing purposes (either by using the opt-out mechanism or contacting us), we reserve the right to contact you for non-marketing purposes relating to your account or other use of our website. We respect your privacy and your right to limit the ways in which we contact you.
Sharing Your Information
(a) Third-Party Service Providers:
We share Personal Information and Automatically-Collected Information with our third-party service providers who assist us by performing services related to our operation of the animalwellnessacademy.org website (such as hosting, data storage, transaction processing, and security). These third-party service providers are not authorized to use your information in any way other than as described here and are required to keep the information confidential.
(b) Third-Party Analytics Services:
We may use third-party analytics services in connection with the animalwellnessacademy.org website to assist us in better understanding our website users. For example, we use these services to track and analyze certain Automatically-Collected Information, such as feature usage. We only ever provide these service providers with (or allow these service providers to collect on our behalf) Automatically-Collected Information. The recordings will never identify you personally, though they can identify your IP/MAC addresses and mobile device IDs. We use the information collected from these service providers to find usability problems to make our website easier to use. The information we receive from these third parties may be re-associated with your Personal Information after we receive it back from these third parties. These third parties are not authorized to use your information in any other way and are required to keep the information confidential.
(c) Required by Law:
REDSTONE MEDIA GROUP reserves the right to and will release Personal Information and/or Automatically-Collected Information, without your consent and without additional notice to you, if REDSTONE MEDIA GROUP believes in good faith that (i) such release is required to comply with any law, rule, regulation, or any search warrant, subpoena, court order, or similar legal process; or (ii) disclosure is necessary to protect or enforce REDSTONE MEDIA GROUP ‘s rights or property, to protect the rights or property of others, to protect your safety or the safety of others, in emergency situations, to defend against legal claims, or to take action regarding illegal activities or suspected fraud.
Opt-Out Rights & Controlling Your Information
(a) How can I opt out of marketing communications?
Marketing emails from REDSTONE MEDIA GROUP will always include an unsubscribe link at the bottom. To opt out of marketing email, please unsubscribe using this link. You may contact us via the contact section of the animalwellnessacademy.org website to unsubscribe.
(b) Stop Future Collection of Information:
You can stop all future collection of Personal Information and Automatically-Collected Information that is collected through your use of our website by discontinuing use of the website (but see below regarding data retention of earlier-collected data). Please note that we will not be notified if you discontinue use of the website. If you want us to remove your Personal Information from our records, please see the paragraph below.
(c) Review and Modification of Information; Deleting Your Information:
You can review or modify the Personal Information you have included in your AW ACADEMY registration by logging in and accessing your account, or by contacting us at email@example.com. Please note that your account may not function properly if we remove any or all of your Personal Information. If you want to close your account and/or ask us to delete your information from our databases, please contact us at firstname.lastname@example.org. Upon receipt of your request, REDSTONE MEDIA GROUP will use commercially reasonable efforts to delete your account and remove your Personal Information from our databases; however, it may be impossible to remove residual Personal Information and Automatically-Collected Information, such as information tracked in our web server log files and information that may reside in backup files. This residual information is retained to preserve the integrity of backed-up files and for business continuity purposes. Further, we may retain Personal Information and Automatically-Collected Information to comply with our retention policy described in Section 8 below.
Data Retention and Storage
See Section 5(a) above regarding our retention of your credit card information that you provide to complete purchases you initiate through animalwellnessacademy.org. We will retain all other Personal Information and Automatically-Collected Information in our databases until you contact us and ask that we remove your information from our databases. Please note that it may be impossible to remove some Personal Information and Automatically-Collected Information, such as information tracked in our web server log files and information that may reside in backup files. We may also retain Automatically-Collected Information even after you request that we remove your information from our databases, for use in the aggregate and to analyze and improve our website. Further, even after you request that we remove your information from our databases, we may retain Personal Information and Automatically-Collected Information in accordance with our document management and retention policy and to comply with applicable laws, rules, regulations, or guidelines; to prevent fraudulent activity; to protect ourselves against liability; to resolve disputes; to permit us to pursue available remedies and limit any damages that we may sustain.
Outbound Third-Party Links
We implement industry-standard physical, electronic, and procedural security measures to protect against the loss, misuse, alteration, or unauthorized access of Personal Information and Automatically-Collected Information we collect and store. These safeguards include, but are not limited to, secure login authentication for accounts on animalwellnessacademy.org, encryption during transmission with the use of Secure Sockets Layer (SSL) for processing transactions securely, firewalls, and other security measures. All Personal Information and Automatically-Collected Information are subject to restricted access to authorized employees and contractors who need to know the information in order to operate and improve the animalwellnessacademy.org website. Please promptly notify us if you become aware that your Personal Information is lost, stolen, or used without permission. If you notify us of such an event, we may disable access to your animalwellnessacademy.org account in order to prevent an unauthorized third party from accessing your account.
We do not guarantee that your information will never be compromised. No Internet or wireless network transmission is ever 100% secure. Further, while we employ reasonable measures to protect your information, we do not and cannot guarantee that there will be no unintended disclosures of your information or that unauthorized third parties will not defeat our security measures or use non-public information for improper purposes. Nevertheless, we value your business and have undertaken the described security measures to respect your privacy and to keep your information confidential.
Redstone Media Group
202-160 Charlotte Street
Peterborough, ON, Canada K9J 2T8
Please see Sections 7(c) and 8 above regarding our retention of your information, even after you request that we change or delete your information.